Zuucart

Privacy Policy

Who we are

Our website address is: https://zuucart.com.

Privacy Policy for Zuucart

This Privacy Policy describes how Zuucart (“we”, “us”, or “our”), a grocery delivery platform located in Islamabad, Pakistan, collects, uses, shares, and protects your personal information when you use our website, mobile application, or services (collectively referred to as the “Services”).

By using Zuucart’s Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

1. Information We Collect:

We collect various types of information when you use our Services, including:

  • Personal Information: This may include your name, email address, phone number, delivery address, and payment details.
  • Usage Information: We collect information about how you interact with our Services, such as your browsing history, search queries, and device information.
  • Location Information: With your consent, we may collect your precise or approximate location information to provide location-based services.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze trends, and administer our Services.

2. How We Use Your Information:

We use the information we collect for various purposes, including:

  • Providing and improving our Services.
  • Processing orders and payments.
  • Communicating with you, including providing customer support and sending promotional messages.
  • Analyzing usage trends and preferences to enhance user experience.
  • Detecting and preventing fraud or security breaches.
  • Complying with legal obligations.

3. Information Sharing:

We may share your information in the following circumstances:

  • With service providers and partners who assist us in delivering our Services.
  • With your consent or as otherwise disclosed at the time of collection.
  • In response to legal requests or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets.

4. Data Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Choices:

You have certain choices regarding the collection, use, and sharing of your information:

  • You can access and update certain personal information through your account settings.
  • You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications.
  • You can adjust your device settings to control location sharing or disable cookies.

6. Children’s Privacy:

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us immediately.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised Privacy Policy will indicate the date it was last updated. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@zuucart.com.

By using Zuucart’s Services, you consent to the collection and use of your information as described in this Privacy Policy.